TERMS & CONDITIONS

Effective Date: 18 August 2026
Last Updated: 18 August 2026
Version: 1.0

1. INTRODUCTION

Welcome to Samadhan Shree.

These Terms & Conditions (“Terms”, “Terms and Conditions” or “Agreement”) govern your access to and use of the Samadhan Shree website, services, enquiry facilities, booking facilities and other services provided by or through Samadhan Shree.

Samadhan Shree is a proprietorship business operated by Amarendra Prasad Gara, having its office at:

Gayatri Tanuja Market, Raghunath Path, R P S More, Danapur, Patna, Bihar, India – 801503.

Website: www.samadhanshree.com
Email: samadhanshree2019@gmail.com
Phone: 8340448686

By accessing our website, submitting an enquiry, requesting a quotation, making a payment, making a booking or using any service provided by Samadhan Shree, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use the website or our services.

2. NATURE OF SAMADHAN SHREE'S BUSINESS

Samadhan Shree provides or facilitates a range of services, which may include:

• Domestic and international tour and travel services;
• Air ticket booking;
• Railway ticketing assistance;
• Bus ticketing assistance;
• Hotel and resort booking;
• Holiday packages;
• Group tours;
• Honeymoon packages;
• Customized tours;
• Travel insurance assistance;
• Life insurance-related services;
• Health insurance-related services;
• Motor/car insurance-related services;
• Term insurance-related services;
• Income-tax assistance;
• Loan and financial-service facilitation;
• Credit-card facilitation;
• eSIM services;
• Forex-related services;
• Online education-related services;
• Online health-service facilitation;
• Online legal-service facilitation;
• Digital Signature Certificate-related services;
• Other digital services; and
• Other services introduced by Samadhan Shree from time to time.

The availability of any particular service may change from time to time.

3. SAMADHAN SHREE'S ROLE AS AN INTERMEDIARY / FACILITATOR

Unless expressly stated otherwise, Samadhan Shree primarily acts as a travel agent, booking agent, facilitator, intermediary, coordinator or service provider between the customer and the relevant third-party supplier.

Depending upon the service, the final product or service may be supplied by:

• Airlines;
• Railways;
• Bus operators;
• Hotels;
• Resorts;
• Tour operators;
• Destination management companies;
• Transport operators;
• Cruise operators;
• Insurance companies;
• Insurance intermediaries;
• Banks;
• NBFCs;
• Financial institutions;
• Credit-card issuers;
• Telecom/eSIM providers;
• Payment providers;
• Government authorities;
• Visa-processing organisations;
• B2B travel suppliers; or
• Other third-party service providers.

Samadhan Shree does not own, operate or control all such third-party services.

The terms, conditions, policies, restrictions and rules of the relevant third-party supplier may therefore apply in addition to these Terms.

4. ACCEPTANCE OF TERMS

You accept these Terms when you:

• Browse or use our website;
• Submit an enquiry;
• Request a quotation;
• Provide documents;
• Request a booking;
• Make a payment;
• Confirm a service;
• Accept a quotation;
• Communicate instructions to us; or
• Otherwise use our services.

Where a specific written agreement or service-specific terms are provided to you, those terms may apply in addition to these Terms.

In case of inconsistency, the specific written terms applicable to the relevant service may prevail to the extent of that inconsistency.

5. ELIGIBILITY

You must provide accurate information and have the legal capacity required to enter into a binding arrangement under applicable law.

If you are making a booking or request on behalf of another person, you confirm that you are authorised to do so.

Parents, guardians or authorised persons should make bookings and provide information on behalf of minors where required.

6. ACCURACY OF CUSTOMER INFORMATION

Customers are responsible for providing complete, accurate and current information.

This includes, where applicable:

• Name;
• Date of birth;
• Gender;
• Passport details;
• Visa details;
• Nationality;
• Contact details;
• Travel dates;
• Destination;
• Passenger information;
• Hotel requirements;
• Insurance information;
• Financial information;
• Tax information; and
• Other information necessary for the requested service.

A spelling error, incorrect date of birth, incorrect passport number, incorrect travel date or other incorrect information may result in additional charges, cancellation, rejection, denial of boarding, visa issues or loss of booking.

Samadhan Shree will not be responsible for consequences arising from incorrect or incomplete information supplied by the customer, except to the extent caused by our proven error or as otherwise required by law.

7. QUOTATIONS

Quotations provided by Samadhan Shree may include:

• Supplier charges;
• Government taxes;
• Airline charges;
• Hotel charges;
• Service charges;
• Agency charges;
• Visa-related charges;
• Insurance charges;
• Transfer charges;
• Payment-related charges; and
• Other applicable costs.

Unless expressly stated otherwise, a quotation is not a confirmed booking.

Prices and availability may change until the required payment has been received and the booking has been confirmed.

8. PRICE AND FARE CHANGES

Travel and service prices may change due to:

• Airline fare changes;
• Hotel price changes;
• Currency fluctuations;
• Fuel surcharges;
• Government taxes;
• Airport charges;
• Supplier amendments;
• Availability;
• Seasonal pricing;
• Dynamic pricing;
• Foreign exchange rates;
• Regulatory charges; or
• Other circumstances beyond our control.

A quotation is therefore subject to confirmation unless expressly stated otherwise.

9. BOOKING CONFIRMATION

A booking shall be considered confirmed only after:

1. The applicable payment or required advance has been received;
2. Supplier availability has been confirmed;
3. Required customer information has been received;
4. Any applicable documentation has been completed; and
5. Samadhan Shree has issued or communicated confirmation.

A quotation, conversation, WhatsApp message or tentative itinerary does not automatically constitute a confirmed booking.

10. PAYMENT

Customers may be required to pay:

• Full payment;
• An advance;
• A deposit;
• Supplier-specific payment;
• Service charges; or
• Other amounts specified in the quotation.

Payment methods may include:

• UPI;
• BHIM/UPI;
• Google Pay;
• PhonePe;
• Paytm;
• Bank transfer;
• Other digital payment methods;
• Cash, where permitted; or
• Other payment methods made available by Samadhan Shree.

A booking may not be confirmed until payment is successfully received.

11. PAYMENT SECURITY

Customers should verify payment details before making any payment.

Samadhan Shree will not ask customers to disclose:

• UPI PIN;
• ATM PIN;
• Banking password;
• OTP;
• Card PIN; or
• Other confidential authentication credentials.

Customers should immediately inform us if they receive suspicious payment instructions appearing to impersonate Samadhan Shree.

12. PAYMENT PROCESSING

Where payments are processed through third-party payment providers, the payment provider's terms and policies may apply.

Samadhan Shree is not responsible for:

• Payment-provider outages;
• Bank failures;
• UPI failures;
• Payment gateway failures;
• Delayed settlements;
• Incorrect customer-entered payment information; or
• Technical problems originating with the payment provider,

Except where otherwise required by law.

13. SERVICE CHARGES

Samadhan Shree may charge service, facilitation, processing, booking, documentation or other professional charges.

Such charges may be:

• Included in the quoted price;
• Separately disclosed;
• Supplier-specific;
• Non-refundable; or
• Refundable only where expressly stated.

Customers should review the quotation or invoice before making payment.

14. AIR TICKET BOOKINGS

Airline bookings are subject to the terms and conditions of the relevant airline.

These may include rules concerning:

• Fare validity;
• Baggage;
• Check-in;
• Seat allocation;
• Name corrections;
• Date changes;
• Route changes;
• Cancellation;
• Refunds;
• No-show;
• Rebooking;
• Boarding;
• Travel documents; and
• Other airline requirements.

Samadhan Shree does not control airline operations, schedules or fare rules.

15. AIRLINE SCHEDULE CHANGES AND CANCELLATIONS

Airlines may change or cancel flights due to:

• Operational reasons;
• Weather;
• Technical issues;
• Air-traffic restrictions;
• Government directions;
• Airport restrictions;
• Security concerns;
• Strikes;
• Schedule changes; or
• Other reasons.

Where we receive relevant information, we will make reasonable efforts to communicate it to the customer.

However, Samadhan Shree is not responsible for airline schedule changes or cancellations caused by the airline or circumstances outside our control.

Any refund or compensation shall be subject to the airline's applicable policy and applicable law.

16. NO-SHOW

If a passenger fails to travel without completing the required cancellation or change procedure, the booking may be treated as a no-show.

No-show charges may apply according to the airline, hotel, transport provider or other supplier.

Customers should contact Samadhan Shree as soon as possible if they cannot travel.

17. NAME CORRECTIONS AND PASSENGER DETAILS

Travel suppliers may impose restrictions or charges for:

• Name correction;
• Name change;
• Date-of-birth correction;
• Gender correction;
• Passport-detail correction; or
• Other passenger-data changes.

Samadhan Shree cannot guarantee that such corrections will be permitted.

Any applicable supplier charge may be payable by the customer.

18. BAGGAGE

Baggage allowance is determined by the relevant airline or transport provider.

Customers should independently verify:

• Cabin baggage allowance;
• Checked baggage allowance;
• Excess baggage charges;
• Restricted items;
• Sports equipment rules;
• Special baggage requirements; and
• Other baggage conditions.

Samadhan Shree is not responsible for baggage loss, delay, damage or airline baggage-policy changes except to the extent required by applicable law.

19. HOTEL BOOKINGS

Hotel bookings are subject to the hotel's own:

• Check-in rules;
• Check-out rules;
• Cancellation policy;
• Child policy;
• Extra-bed policy;
• Meal policy;
• Deposit requirements;
• Identification requirements;
• Local taxes;
• Resort fees;
• Security deposits;
• Age restrictions; and
• Other conditions.

Hotel photographs, descriptions and amenities are based on information provided by the relevant hotel, supplier or booking platform.

Hotels may change facilities or services without prior notice.

20. HOTEL CHECK-IN AND IDENTIFICATION

Customers may be required to provide:

• Government-issued identification;
• Passport;
• Visa;
• Booking confirmation;
• Credit/debit card;
• Security deposit; or
• Other documents.

Failure to satisfy hotel requirements may result in refusal of check-in.

Samadhan Shree is not responsible for refusal of check-in arising from the customer's failure to satisfy hotel requirements.

21. TOUR PACKAGES

Tour packages may include some or all of:

• Accommodation;
• Transportation;
• Sightseeing;
• Meals;
• Transfers;
• Guide services;
• Activities;
• Tickets;
• Visa assistance;
• Travel insurance; and
• Other inclusions.

The exact inclusions and exclusions will be stated in the applicable quotation or itinerary.

22. ITINERARY CHANGES

Tour itineraries may change because of:

• Weather;
• Traffic;
• Government restrictions;
• Local conditions;
• Flight changes;
• Hotel availability;
• Supplier decisions;
• Natural events;
• Safety considerations; or
• Other circumstances.

Reasonable efforts will be made to provide an alternative arrangement where practical.

However, Samadhan Shree cannot guarantee that every itinerary element will remain unchanged.

23. GROUP TOURS

For group tours, specific group terms may apply regarding:

• Minimum group size;
• Payment schedule;
• Room sharing;
• Cancellation;
• Documentation;
• Meals;
• Transport;
• Sightseeing;
• Tour leader;
• Departure;
• Supplier changes; and
• Other group arrangements.

Where group-specific terms are provided, those terms shall apply.

24. TRAVEL DOCUMENTS

Customers are solely responsible for ensuring that they possess valid:

• Passport;
• Visa;
• Permits;
• Travel documents;
• Identity documents;
• Vaccination or health documents where required;
• Immigration documents;
• Transit permissions; and
• Other documents required for their journey.

Samadhan Shree may assist with information or facilitation but does not guarantee visa issuance, immigration clearance, entry into a country or boarding.

25. VISA SERVICES

Where Samadhan Shree assists with visa-related services:

• Visa approval is determined by the relevant embassy, consulate, immigration authority or visa authority.
• Samadhan Shree does not guarantee visa approval.
• Processing times are estimates unless expressly guaranteed by the relevant authority.
• Additional documents may be requested.
• Visa fees and service charges may be non-refundable.
• Visa decisions are outside Samadhan Shree's control.

Customers remain responsible for ensuring that the information and documents supplied are genuine, accurate and complete.

26. IMMIGRATION AND ENTRY REQUIREMENTS

Entry into another country is determined by the relevant immigration and border authorities.

A valid visa does not necessarily guarantee entry.

Customers must comply with the laws and requirements of the destination and transit countries.

Samadhan Shree is not responsible for refusal of entry resulting from:

• Immigration decisions;
• Invalid documentation;
• Insufficient funds;
• Previous immigration violations;
• Inaccurate information;
• Criminal or regulatory restrictions;
• Health requirements; or
• Other circumstances outside our control.

27. TRAVEL INSURANCE

Where travel insurance is purchased or arranged through Samadhan Shree, the insurance policy is issued by the relevant insurer.

The insurer's:

• Policy wording;
• Terms;
• Conditions;
• Exclusions;
• Deductibles;
• Claim requirements; and
• Limits

will apply.

Samadhan Shree does not guarantee that any particular claim will be accepted or paid.

28. OTHER INSURANCE SERVICES

For life, health, motor, term or other insurance-related services, Samadhan Shree may act as an agent, facilitator or intermediary depending upon the relevant arrangement.

The insurer determines:

• Eligibility;
• Premium;
• Underwriting;
• Policy issuance;
• Coverage;
• Exclusions;
• Claims; and
• Final policy terms.

Customers should carefully read the policy document before accepting insurance coverage.

29. FINANCIAL, LOAN AND CREDIT-CARD SERVICES

Where Samadhan Shree facilitates loans, financial products or credit cards:

• Approval is determined by the relevant bank, NBFC or financial institution.
• Samadhan Shree does not guarantee approval.
• Interest rates are determined by the relevant financial institution.
• Credit limits are determined by the issuer.
• Eligibility is determined by the relevant provider.
• Documentation requirements are determined by the relevant institution.

Providing information to Samadhan Shree does not guarantee approval.

30. TAX-RELATED SERVICES

Where Samadhan Shree assists with income-tax or related services:

• Customers remain responsible for providing accurate information and documents.
• Final tax liability is determined under applicable tax laws.
• Government authorities determine acceptance, processing and assessment.
• Any tax professional involved may have separate terms.
• Samadhan Shree does not guarantee a particular tax outcome, refund or assessment result.

Customers should review tax-related documents before submission.

31. eSIM SERVICES

Where Samadhan Shree provides or facilitates eSIM services:

• eSIM availability depends upon device compatibility;
• Network coverage depends upon the telecom provider;
• Activation depends upon the provider's systems;
• Data allowances depend upon the selected plan;
• Validity periods are determined by the relevant provider;
• Certain countries may have local telecom restrictions; and
• Network speed and availability cannot be guaranteed at all locations.

Customers are responsible for ensuring that their device is compatible and unlocked where required.

32. FOREX-RELATED SERVICES

Where Samadhan Shree facilitates forex-related services, transactions may be subject to:

• Applicable laws;
• RBI requirements;
• Foreign exchange regulations;
• KYC requirements;
• Authorised dealer requirements;
• Documentation requirements; and
• Third-party provider terms.

Where the actual foreign-exchange transaction is performed by an authorised provider, that provider's terms and regulatory requirements will apply.

33. DIGITAL SERVICES

Digital services offered or facilitated by Samadhan Shree may be subject to additional terms provided by the relevant service provider.

Availability and functionality may depend upon third-party systems.

34. THIRD-PARTY SERVICE PROVIDERS

Many services available through Samadhan Shree are provided by independent third parties.

Samadhan Shree does not guarantee the:

• Availability;
• Quality;
• Safety;
• Performance;
• Schedule;
• Financial stability;
• Security;
• Accuracy;
• Conduct; or
• Continued operation

of an independent third-party provider.

Our responsibility is limited to the extent imposed by applicable law and the specific service arrangement.

35. B2B TRAVEL SUPPLIERS

Samadhan Shree may obtain travel inventory, fares, hotel rates or other services from B2B suppliers.

Such suppliers may impose additional:

• Booking conditions;
• Cancellation rules;
• Refund procedures;
• Payment requirements;
• Documentation requirements;
• Deadlines; and
• Restrictions.

These conditions may be passed on to customers.

36. THIRD-PARTY CONTENT

Information displayed on our website may originate from third-party suppliers.

Although we may take reasonable care in presenting information, we do not guarantee that third-party information will always be:

• Complete;
• Current;
• Accurate;
• Error-free; or
• Available.

Customers should verify important information before travelling or making a significant decision.

37. CANCELLATION

Cancellation rules depend upon the particular service.

A cancellation may be subject to:

• Supplier cancellation fees;
• Airline cancellation charges;
• Hotel cancellation charges;
• Tour operator charges;
• Insurance conditions;
• B2B supplier charges;
• Samadhan Shree service charges;
• Payment-processing charges; and
• Government or regulatory charges.

The applicable cancellation conditions will normally be communicated before or at the time of booking.

38. REFUNDS

Refunds are subject to the terms of the relevant service provider.

Where Samadhan Shree is required to obtain a refund from a third-party supplier, the refund may be processed only after the supplier releases the amount to us.

The actual refund amount may be reduced by applicable:

• Supplier charges;
• Cancellation charges;
• Service charges;
• Taxes;
• Payment charges;
• Administrative charges; or
• Other applicable deductions.

Refund timelines are dependent upon the relevant supplier and payment system.

39. SERVICE CHARGES AND NON-REFUNDABLE FEES

Certain Samadhan Shree service, processing, facilitation or documentation charges may be non-refundable once the requested service has been initiated or completed.

Where a charge is non-refundable, this should be communicated in the applicable quotation, invoice or booking terms.

40. REFUND METHOD

Refunds may ordinarily be made through the original payment method or another reasonable method determined by Samadhan Shree and/or the relevant supplier.

Customers may be required to provide transaction or bank details necessary for processing a legitimate refund.

Samadhan Shree will not request confidential banking passwords, PINs or OTPs to process refunds.

41. CUSTOMER-INITIATED CHANGES

Changes requested by customers may result in:

• Supplier charges;
• Fare differences;
• Hotel rate differences;
• Service charges;
• Administrative charges;
• Rebooking charges; or
• Other costs.

The customer will be responsible for applicable additional amounts.

42. FORCE MAJEURE

Samadhan Shree shall not be responsible for failure or delay caused by circumstances beyond our reasonable control, including:

• Natural disasters;
• Earthquakes;
• Floods;
• Cyclones;
• Severe weather;
• Pandemics or epidemics;
• War;
• Terrorism;
• Civil unrest;
• Strikes;
• Government restrictions;
• Border closures;
• Immigration restrictions;
• Airport closures;
• Transport disruptions;
• Technical failures;
• Cyber incidents;
• Power failures;
• Telecommunications failures;
• Supplier failures;
• Banking disruptions;
• Regulatory changes; or
• Other events beyond reasonable control.

Where reasonably possible, we will assist customers in finding available alternatives.

43. HEALTH, SAFETY AND TRAVEL RISKS

Travel involves inherent risks.

Customers are responsible for considering:

• Health conditions;
• Fitness to travel;
• Destination risks;
• Weather;
• Political conditions;
• Local laws;
• Travel advisories;
• Insurance requirements;
• Medical requirements; and
• Other destination-specific conditions.

Where necessary, customers should seek appropriate professional medical or travel advice.

44. CUSTOMER CONDUCT

Customers must not:

• Use the website unlawfully;
• Provide fraudulent information;
• Submit false documents;
• Attempt unauthorised access;
• Introduce malware;
• Interfere with website operations;
• Abuse employees or service providers;
• Use our website for fraudulent bookings;
• Impersonate another person;
• Misuse payment systems; or
• Violate applicable laws.

Samadhan Shree may suspend or refuse service where reasonably necessary to protect customers, employees, suppliers or the business.

45. WEBSITE USE

The website is provided for legitimate personal and business use.

You must not:

• Copy substantial website content without permission;
• Scrape or systematically extract website information;
• Reverse engineer website systems;
• Attempt to bypass security;
• Introduce malicious code;
• Interfere with website operation;
• Use automated systems to abuse the website; or
• Use website information for unlawful purposes.

46. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of the Samadhan Shree website, including:

• Logo;
• Brand name;
• Text;
• Graphics;
• Images;
• Design;
• Layout;
• Promotional material;
• Original photographs;
• Videos;
• Taglines; and
• Other original content

belongs to or is used by Samadhan Shree with appropriate rights.

Unauthorised reproduction, modification, distribution or commercial use is prohibited to the extent permitted by law.

Third-party trademarks remain the property of their respective owners.

47. USER-GENERATED CONTENT

If customers submit:

• Reviews;
• Testimonials;
• Photographs;
• Feedback;
• Suggestions;
• Comments; or
• Other content,

they confirm that they have the right to submit that material.

By submitting such material, customers grant Samadhan Shree permission to use it for legitimate business, promotional or website purposes, subject to applicable law and any specific agreement.

We may remove content that is:

• Offensive;
• Illegal;
• Misleading;
• Fraudulent;
• Infringing;
• Abusive; or
• Otherwise inappropriate.

48. WEBSITE AVAILABILITY

We endeavour to keep our website available and functional.

However, the website may occasionally be unavailable because of:

• Maintenance;
• Technical problems;
• Hosting problems;
• Internet failures;
• Cybersecurity incidents;
• Software updates;
• Third-party failures; or
• Other circumstances.

We do not guarantee uninterrupted website availability.

49. WEBSITE INFORMATION DISCLAIMER

Information published on our website is intended for general information and service-enquiry purposes.

Although reasonable care may be taken, we do not guarantee that every piece of website information will always be:

• Accurate;
• Complete;
• Current;
• Error-free; or
• Available.

Important booking or pricing information should be confirmed before payment.

50. NO GUARANTEE OF AVAILABILITY

Displaying a product, hotel, tour, fare or service on the website does not guarantee availability.

Availability may change rapidly.

A service is confirmed only when confirmation is issued through the applicable booking process.

51. NO GUARANTEE OF THIRD-PARTY PERFORMANCE

Samadhan Shree does not guarantee that an airline, hotel, insurer, financial institution, tour operator, telecom provider or other third party will perform its obligations without interruption.

Where a third party fails to perform, Samadhan Shree will make reasonable efforts to assist the customer in accordance with the applicable booking terms and our legal obligations.

52. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Samadhan Shree shall not be liable for indirect, incidental, special, consequential or unforeseeable losses arising from:

• Airline cancellation;
• Airline delay;
• Hotel issues;
• Visa refusal;
• Immigration refusal;
• Supplier failure;
• Travel disruption;
• Loss of baggage;
• Changes in government rules;
• Force majeure events;
• Third-party website failure;
• Third-party payment failure;
• Incorrect information supplied by the customer; or
• Other circumstances outside Samadhan Shree's reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

53. CUSTOMER RESPONSIBILITY FOR LOSSES CAUSED BY FALSE INFORMATION

Where a customer provides fraudulent, forged, misleading or materially inaccurate information, the customer may be responsible for losses, penalties, charges or claims resulting from such information, subject to applicable law.

54. INDEMNITY

To the extent permitted by law, the customer agrees to indemnify and hold harmless Samadhan Shree, its proprietor, employees and authorised representatives from claims, losses, liabilities, costs or expenses arising from:

• Fraudulent information supplied by the customer;
• Misuse of our website;
• Violation of these Terms;
• Violation of applicable law;
• Unauthorised use of another person's information;
• Submission of forged documents; or
• Other unlawful acts of the customer.

This clause does not apply to the extent that a loss is caused by Samadhan Shree's own unlawful conduct or liability that cannot legally be excluded.

55. COMPLAINTS AND CUSTOMER SUPPORT

Customers are encouraged to contact Samadhan Shree promptly if they experience a problem.

Complaints should include:

• Customer name;
• Booking/reference number;
• Date of service;
• Nature of complaint;
• Supporting documents; and
• Desired resolution, where applicable.

We will endeavour to assist within a reasonable period.

56. DISPUTE RESOLUTION

Customers should first attempt to resolve disputes directly with Samadhan Shree.

Complaints may be submitted to:

Amarendra Prasad Gara

Authorised Representative & Operations Head
Samadhan Shree
Gayatri Tanuja Market, Raghunath Path, R P S More,
Danapur, Patna, Bihar – 801503

Email: samadhanshree2019@gmail.com
Phone: 8340448686

We will endeavour to resolve genuine complaints in good faith.

57. GOVERNING LAW

These Terms shall be governed by the laws of India.

Subject to applicable consumer-protection, arbitration, jurisdiction and other mandatory legal rights, disputes shall be subject to the jurisdiction of the appropriate courts in Bihar.

Nothing in these Terms is intended to deprive a consumer of any mandatory statutory right or remedy.

58. CONSUMER RIGHTS

Nothing in these Terms is intended to exclude or restrict rights available to customers under mandatory consumer-protection or other applicable laws.

Where applicable law provides a customer with rights that cannot legally be waived, those rights shall continue to apply.

59. PRIVACY POLICY

Use of our website and services is also subject to our Privacy Policy.

The Privacy Policy explains how Samadhan Shree collects, uses, stores and shares personal information.

Customers should read the Privacy Policy before providing personal information.

60. CANCELLATION AND REFUND POLICY

Specific cancellation and refund terms may be provided separately for different services.

Where a separate Cancellation & Refund Policy is published on the Samadhan Shree website, that policy shall be read together with these Terms.

Supplier-specific cancellation and refund rules may additionally apply.

61. CHANGES TO THESE TERMS

Samadhan Shree may update these Terms from time to time because of:

• Changes in services;
• Changes in technology;
• Changes in business arrangements;
• Changes in suppliers;
• Changes in legal requirements;
• Changes in regulatory requirements; or
• Other legitimate business reasons.

The latest version will be published on the website.

The “Last Updated” date will indicate the latest revision.

62. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

63. NO WAIVER

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

64. ENTIRE AGREEMENT

These Terms, together with applicable:

• Booking confirmations;
• Quotations;
• Invoices;
• Service-specific conditions;
• Cancellation and refund policies;
• Privacy Policy;
• Supplier terms; and
• Other written agreements,

constitute the terms applicable to the relevant transaction, subject to applicable law.

65. THIRD-PARTY TERMS PREVAILING FOR SPECIFIC SERVICES

Where the service provider has mandatory terms governing a booking, those terms may apply to the customer's transaction.

Examples include:

• Airline fare rules;
• Hotel cancellation policies;
• Insurance policy wording;
• Visa authority requirements;
• Bank/NBFC terms;
• eSIM provider terms;
• Tour operator terms;
• Payment provider terms; and
• Government regulations.

Samadhan Shree cannot override the mandatory terms of an independent service provider.

66. NO AGENCY BEYOND THE AGREED SERVICE

Unless expressly stated in writing, Samadhan Shree does not represent that it has authority to:

• Alter airline policies;
• Override hotel policies;
• Approve insurance claims;
• Approve loans;
• Approve credit cards;
• Grant visas;
• Override immigration decisions;
• Change government requirements; or
• Bind an independent third-party supplier beyond the authority granted to Samadhan Shree.

67. CUSTOMER ACKNOWLEDGEMENT

By using our website or services, you acknowledge that:

1. You have read these Terms;
2. You understand that Samadhan Shree may act as an intermediary or facilitator;
3. You understand that third-party supplier terms may apply;
4. You are responsible for providing accurate information;
5. You understand that prices and availability may change before confirmation;
6. You understand that cancellation and refund conditions vary by service;
7. You understand that travel documents and visa requirements are your responsibility;
8. You understand that third-party providers may independently process your information;
9. You agree to comply with applicable laws; and
10. You agree to these Terms to the extent permitted by applicable law.

68. CONTACT DETAILS

For customer support, complaints, service queries or questions concerning these Terms:

SAMADHAN SHREE

Amarendra Prasad Gara

Authorised Representative & Operations Head

Address:
Gayatri Tanuja Market, Raghunath Path,
R P S More, Danapur, Patna,
Bihar, India – 801503

Website: www.samadhanshree.com
Email: samadhanshree2019@gmail.com
Phone: 8340448686

69. VERSION INFORMATION

Document: Samadhan Shree Website Terms & Conditions
Version: 1.0
Effective Date: 18 August 2026
Last Updated: 18 August 2026

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